Contacting us is easy, just write an email to firstname.lastname@example.org or send a WhatsApp message to +39 379 272 4668. We respond very quickly unless it's Sunday morning 🙂
In the enquiry (you can send to email@example.com) it is important to specify: type of box (slide closure, casket closure,...), measurements, number of pieces, any accessories (bottle holder, ...), any customisation with logo or colouring."
Yes, of course! Write to us for a quote. The important thing is to indicate the type of box desired, the number of pieces and the type of printing.
By sending an email to firstname.lastname@example.org and specifying: type of box (slide closure, casket closure, ...), dimensions required, quantity, any accessories (bottle holder)".
We try to respond as quickly as possible, however at certain times of the year you may have to wait up to 24/48 hours to receive our quote.
If you are happy with the quote we have sent you, you can request an ORDER CONFIRMATION by sending us all the details (company name, VAT number, SDI code, delivery address - for private individuals the tax code and delivery address are sufficient).
The easiest way to order wooden boxes is directly from our website: https://www.cassetteinlegno.com/en/products/. Simply select the products you wish to purchase, add them to the shopping cart, then complete the invoicing/shipping details and proceed to pay. We will automatically and immediately receive your order and you will receive a confirmation email in return. You can also send an email to email@example.com specifying: type of box, size required, quantity required, any logo or colour requirements. You can also order your boxes by calling us or sending a whatsapp message to 379 272 4668 with the details above.
No, we do not have a minimum order size. However, we do have restrictions on the production of some prints. For information please contact us at firstname.lastname@example.org or 379 272 4668.
Discounts based on the quantity of boxes purchased are the only type of discount foreseen. In fact, we foresee that distributors, agents or professionals may be able to purchase a large quantity of goods and then resell them through their channels to take advantage of the best discount offered by our price list.
If one or more of the products in your order is marked as 'Order Pending', it means that the goods are not available for immediate delivery and our in-house production is currently manufacturing the boxes. They will be available in 10-15 working days. Of course, you can also contact us via WhatsApp at 379 272 4668 for any information.
Of course, by sending an email to email@example.com and specifying: type of box (slide closure, box closure, ...), dimensions required, quantity, any accessories (bottle holders, ...).
Of course you can! Just send an email to firstname.lastname@example.org stating: type of box, size required, quantity required and type of printing (silkscreen, laser engraving, hot transfer or full colour digital printing). You can see some of our work by clicking on this link: https://www.cassetteinlegno.com/en/costumisation
We are always available to assist you with your purchase or any useful information at 379 272 4668.
The types of payment we accept are: payment by credit card or pay-pal, payment by bank transfer. When paying by bank transfer, we have to wait for the funds to be credited to the account before processing the order, so delivery times may be longer; to avoid this, if you are in a hurry, we recommend an immediate bank transfer.
The cassette can be personalised by printing a logo (screen printing, laser engraving, hot transfer printing or four-colour digital printing) or by painting or varnishing the cassette.
You can see some of our work by clicking on this link: https://www.cassetteinlegno.com/en/costumisation.
The logo, which must always be sent by e-mail to email@example.com, must be in .ai (Adobe Illustrator) or vector format or in traced PDF.
The logo you wish to have printed on the cassette should always be sent to firstname.lastname@example.org.
Of course, once your order has been confirmed, you will receive graphic proposals for the design of your cassettes within 24/48 hours. If you are happy with them, simply confirm the designs and we will proceed with printing, otherwise we can revise them.
Waiting time and shipping
When the words 'in production' appear on the product sheet, it means that the goods are not available for immediate delivery and that our in-house production is completing the manufacture of the boxes. They will be available in 10-15 working days. Of course, we are also available for any information via WhatsApp at +39 379 272 4668.
If the word 'out of stock' appears on the product sheet, it means that the product cannot be ordered at the moment, but we are available for any information about this by writing to email@example.com or via WhatsApp at +39 379 272 4668.
From the moment of confirmation of the graphic draft, if the cassettes are in stock, you should allow approximately 10-15 days for customisation.
You should allow approximately 15-20 days for production from order confirmation.
No, shipping is never included. Shipping costs vary depending on the number of items selected and are automatically calculated by the system when you complete your purchase.
Yes, by appointment on +39 379 2724668 and with a minimum order of €50.00.